Managers and Supervisors

Managerial and Supervisory roles are all about providing inspirational leadership to centre teams along with business, service and community focus to make GLL the best operator of leisure centres within London and the South East.

General Managers have overall responsibility for the business and organisational performance of the leisure centre in which they are based.  They are responsible for ensuring that excellent customer service is delivered, that the centre is financially successful and that it meets specified quality standards.

Assistant Managers support their General Manager, working to deliver business and service goals.  The role is very hands on and very customer focused.  Service Managers typically focus on a specific area of service delivery, for example: - sales, fitness or programme development.  This role is usually a stepping-stone for those aspiring to achieve General  Manager status.

The Duty Manager and Supervisor roles are the first step towards a management career within GLL.  Duty Managers and Supervisors are responsible for leading staff on duty during a particular shift.  They must ensure that the leisure centre is operated in a safe and effective manner, while also supporting senior managers with business development, sales , programming and promotional activities.

If after searching our careers pages you find that you need addtional qualifications to apply for our jobs why not visit the London Leisure College website to find out more about leisure sector qualifications and how to obtain them on :

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